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  • Officers & Staff
    Local President
    John Pfannenstein



    John started his career at SSA in 2008. He serves as our Local President, our Legislative Coordinator, and as the local Primary representative for his home office in Lynnwood, WA where he is a Claims Technical Expert.  He also represents employees at multiple other field office and OHO locations.  Committed to ensuring fairness in the workplace, John came to us through our AFGE Local 3937 Internship program, and he looks forward to advocating for the rights of his SSA colleagues both within his office and throughout the Agency.

    Executive Vice-President
    Nicole Duncan


    Nicole began her career with SSA in 2008 in Yucca Valley, CA as a Claims Representative after serving 4 years in the Marine Corps in 29 Palms, CA. She currently works as a T2 Claims Technical Expert in Anchorage, AK where she continues to serve as the primary union representative as well as serving as Executive VP for Local 3937. In her downtime from work, she has been working hard on finishing her B.A. in Sociology from Southern New Hampshire University and spending time with her husband Michael and son Maxwell. Their favorite activities to do as a family are take their RPOD travel trailer and explore different campgrounds and fishing holes, and snowboard in the winter.

    First Vice-President
    Steffen Pleiness


    Steffen began employment with SSA in 2001 and has been active with the union in various ways, including serving as an auditor and as a representative, before joining the Executive Board. 

    Prior to working at SSA, he was active in other unions as well,  including the American Federation of Teachers (AFT) and the Washington Education Association (WEA).  He is a graduate of Michigan State University, Grand Valley State University and Muskegon Community College. 

    Laura Novakoski


    Laura began her SSA career in Wisconsin before moving to Oregon.  She volunteered to learn about being a local representative in the Portland NE office in 2003, and took over as Local Secretary for the Executive Board in 2004.  She now works in the Portland Metro office as an SSI Claims Technical Expert, mentors newer local reps, and serves as an off-site local representative for several other SSA offices in her area (when there isn't anyone on-site ready to give it a try themselves, which we always encourage!). 

    She has always been an enthusiastic advocate for employees, and as Secretary, she manages the Local's communications with our bargaining unit, our members and local representatives.  She serves as Primary or Alternate rep in multiple offices, writes and edits Executive Board and Local Business meeting minutes, helps to manage our website and Facebook pages, archives records and handles many other small details that keep the Local running smoothly.

    Jackie Walton


    Jackie began working for Social Security in 2009 at the Auburn Teleservice Center, and after about 5 years transferred to the Tacoma FO, first as a CSR and later as a CS. When the former Tacoma AFGE rep retired she stepped in, and has been an AFGE rep and now officer ever since. In her free time she hangs out with her husband and feline companions.

  • AFGE Local 3937

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